Monday, March 23, 2020

March 23rd - Coronavirus Affecting Truck Repair

Thursday, March 18th - Moe (our truck) to the shop.


On the18th I had an appointment to take Moe to the Ram dealership because the oil temperature gauge has been acting funky. When the truck was totally cold that morning it showed the oil temperature was 122 degrees. It was only 45 degrees outside so the oil temperature should have been the same. Driving down the road the last several trips I noticed that the oil temperature would swing all over the place. Making the gauge information virtually worthless. 

After I sat in the waiting room for two hours they said they had to keep it overnight so they could check it when the engine was totally cold. They gave me a ride home. Friday they called and said that they were communicating with Chrysler about the problem. Apparently there is a miscommunication issue between the gauge and the engine somewhere. Now, due to the Coronavirus, the gurus at Chrysler are working from home and response time is sketchy at best. The dealer hoped to hear back from Chrysler Friday afternoon but apparently didn't because I haven't heard back from them. Why couldn't it just be an easy fix, like a sensor?

I want to get this fixed before "camping season" but now it looks like there may be no camping season or traveling season for that matter. Crazy times.



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